Careers

Full Stack IT Consultant

Responsible for the development, maintenance, optimisation and technical management of the company's e-commerce website and associated IT systems.

Location: Manchester
Employment type: Full-time, Permanent
Per hour rate: £20.00
Hours per week: 37.5
Gross annual pay: £39,000.00
Closes: 30 August 2026

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Role purpose

The Full Stack IT Consultant will be responsible for the development, maintenance, optimisation and technical management of the company's e-commerce website and associated IT systems. The role will support the continued development of the company's online retail operations by ensuring that its customer-facing website, back-end systems, databases and technical integrations operate securely, efficiently and reliably.

The postholder will work across both front-end and back-end technologies, identify opportunities for technical improvement, develop and implement appropriate solutions, troubleshoot system issues and advise management on the effective use of technology to support the company's e-commerce operations and future growth.

Key duties and responsibilities

Develop, maintain and enhance the company's e-commerce website and associated web-based applications, ensuring that they remain reliable, responsive, secure and suitable for the operational requirements of the business.
Design and implement front-end website functionality using appropriate technologies such as HTML, CSS, JavaScript and relevant frameworks, ensuring effective functionality across desktop, tablet and mobile devices.
Develop and maintain server-side functionality, application logic and database-driven features required to support the company's online retail operations.
Review the existing website architecture and codebase and implement technical improvements to enhance website performance, usability, scalability and maintainability.
Develop, configure and maintain integrations between the e-commerce website and relevant third-party systems, including payment services, delivery and shipping solutions, inventory functions and other business applications.
Maintain and develop product, customer and order-related database functionality and ensure the accurate and efficient exchange of information between different components of the company's e-commerce systems.
Develop and improve functionality relating to online product catalogues, product categories, product variations, customer accounts, shopping baskets, checkout processes and order-management workflows.
Monitor website and application performance, investigate technical errors and system failures, identify root causes and implement appropriate corrective solutions.
Test new website functionality, software developments, integrations and system changes before deployment and resolve defects identified during testing.
Identify opportunities to automate repetitive technical and administrative processes within the company's e-commerce operations and develop appropriate technical solutions.
Review the security of the company's website and associated systems and implement appropriate technical measures to reduce vulnerabilities, protect business and customer information and maintain secure system access.
Carry out routine technical maintenance, software updates, compatibility testing and performance optimisation to maintain the stability and availability of the company's online systems.
Develop and maintain APIs and other system interfaces where required to facilitate communication and data exchange between internal and third-party applications.
Analyse technical requirements arising from business needs and translate those requirements into practical system specifications and development solutions.
Provide technical advice to senior management regarding website architecture, system improvements, software requirements, technology selection and the implementation of new digital solutions.
Work with management and relevant staff to understand operational requirements and develop technical solutions that improve the efficiency of online sales, stock-related processes, order processing and customer-facing functionality.
Maintain appropriate technical documentation covering system architecture, software developments, integrations, configuration changes and troubleshooting procedures.
Manage the deployment of website and application updates and ensure that appropriate testing, version control, backup and recovery procedures are followed.
Monitor emerging web-development technologies and e-commerce solutions and advise management where new technologies could improve system performance, functionality, security or operational efficiency.
Liaise with external software, hosting and technology providers where necessary to investigate technical issues and implement system improvements.
Provide technical guidance and support to internal users in relation to the company's web-based systems and applications.
Undertake other technical development and IT consultancy duties reasonably associated with the position and the evolving technology requirements of the business.

Person specification

Qualifications

Essential

Bachelor's degree or equivalent qualification in Computer Science, Information Technology, Software Engineering, Web Development or a closely related discipline; or
Equivalent demonstrable professional experience in full-stack software/web development and IT systems.

Technical knowledge and experience

Essential

Practical experience of full-stack web development, covering both front-end and back-end development.
Strong knowledge of HTML, CSS and JavaScript.
Experience with server-side programming and web-application development using appropriate languages, frameworks and technologies.
Experience of relational databases, database design and SQL.
Experience developing, maintaining or supporting e-commerce websites or other transactional web applications.
Understanding of APIs, web services and third-party system integrations.
Experience diagnosing and resolving website, application and database-related technical issues.
Knowledge of responsive web development and cross-browser/device compatibility.
Understanding of web security principles, data protection and secure development practices.
Experience with version-control systems and structured software-development practices.
Ability to test, debug and optimise web applications.
Understanding of website hosting, deployment, backup and recovery arrangements.

Desirable

Experience working with established e-commerce platforms and content-management systems.
Experience integrating payment gateways, delivery/shipping systems, inventory systems or other third-party business applications.
Knowledge of cloud-based infrastructure and web-hosting environments.
Experience with API development and integration.
Knowledge of website performance monitoring and optimisation.
Experience of developing automation solutions for e-commerce or retail-business processes.

Skills and competencies

Strong analytical and technical problem-solving skills.
Ability to assess business requirements and translate them into appropriate technical solutions.
Ability to work independently across the complete software-development lifecycle, from requirements analysis and solution design through development, testing and deployment.
Strong attention to detail and ability to identify and resolve complex technical problems.
Ability to manage competing technical priorities and complete development projects within required timescales.
Good written and verbal communication skills, including the ability to explain technical matters to non-technical colleagues and management.
Ability to document technical systems, developments and procedures clearly.
Commercial awareness and an understanding of how technology supports online retail operations.
Commitment to maintaining secure, reliable and efficient IT systems.
Ability to keep technical knowledge current and evaluate emerging technologies relevant to the business.

Personal attributes

Methodical and solutions-focused approach to technical problems.
Self-motivated and capable of working with limited supervision.
Adaptable to changing business and technology requirements.
Reliable and organised, with a strong sense of responsibility for business-critical systems.
Able to collaborate effectively with management, colleagues and external technology providers.

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