Own the second order, and the ninth.
Retention & Lifecycle
Acquisition costs what it costs. The controllable variable is what happens after the first order — and for consumable categories it is the whole business. We build the lifecycle programme, the replenishment logic behind it and the cohort reporting that proves it is working.
- Starting from
- £6,000 / month
- Typical timeline
- 3-month build, then retained
What you get
Scope is fixed and written in enough detail to be argued about before anyone signs. Anything added later goes through a written change order with a price on it — we do not run time and materials, because it makes us the only party who benefits from things taking longer.
- Cohort and repeat-rate analysis of your existing base
- Lifecycle programme design across email, SMS and on-site
- Replenishment timing built from real consumption data
- Subscription mechanics and pricing design
- Monthly cohort reporting delivered to your leadership team
How this one runs
- 01
Diagnose
2 weeks
- 02
Design
3 – 5 weeks
- 03
Build
6 – 10 weeks
- 04
Launch
1 – 3 weeks
Not sure this is the right one?
About a third of first calls end with us recommending something smaller, or nothing at all. Tell us the problem rather than the solution and we will say which of the six actually fits.
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